Correct Medical Laser Maintenance Will Extend the Life of Your Equipment
Cosmetic lasers are complex pieces of equipment that have quite a few components that need to work together in just the right order. If one part is having issues, then your laser will not perform to specification. Many laser owners understand the importance of maintaining and servicing their equipment according to manufacturer recommendations. However things will go wrong or break over time due to regular usage. If you aren’t on top of maintaining your equipment, you can reasonable expect more issues and problems with your medical laser equipment. In any case, at some point, you will require an experienced laser technician to resolve these problems.
Broken or Non-Working Handpieces
One of the top problems that happens is the handpiece is dropped. Shells get cracked, internal components such as lamps, crystals, lens can pop out of alignment or suffer damage too. If you have dropped or had a significant impact occur to the handpiece and are experiencing subpar treatment results, then you need to get the handpiece checked out. Other problems are just due to lamps burning out over time, guides and fibers needing realignment or shot counts being exceeded. These things are just unavoidable if you have heavy usage on your equipment.
High Voltage Power Supply (HVPS) Issues
We’ve covered this before on our blog with more in-depth information about power supply failures. If you laser isn’t turning on at all, it’s an HVPS failure. If you are noticing smoke or popping circuit breakers, it’s probably an HVPS issue. Depending on the nature of the failure, either a complete replacement or a repair of the existing high voltage power supply is needed. We can inspect and provide you with the correct resolution.
Water Flow Problems
Problems here generally happen due to a lack of proper maintenance. Please stay on top of cleaning your water tanks as recommended. Follow the manufacturer guidelines. Buildup and scaling will occur and you’ll have a laser that won’t function correctly. If you start getting error codes or recognize this is a problem, we can assist with cleaning and replacing parts as necessary.
Keeping your system properly cooled is very important. In addition to maintaining the water system in your equipment, you need to regularly clean filter and vents. If this is not being done, it can lead to other internal damage.
We replace a lot of flash lamps. Depending on what cosmetic laser systems you own, flash lamps are found either in the handpiece or in the main unit. Damage to flash lamps occur when handpieces are dropped – this happens a lot. Or many times it’s as a roll on effect from other malfunctions within the laser that end up damaging the flashlamp. This is why you need to address laser issues immediately.
LCD and Touchscreen Issues
We’re not sure how it happens, but we get a lot of calls about cracked screens. These warrant a replacement – it’s pretty straightforward. Other problems such as the touch screen not responding correctly or becoming hard to read because it’s dimmed over time require more investigating. The reasons for these issues can be resolved by correct troubleshooting by an experienced laser technician.
Regardless of what type of problem you are experiencing with your laser, Apex Medical can help. Learn more about our services here. We stock OEM parts for many of the major brands of aesthetic lasers and repair hundreds of systems each year. We offer free troubleshooting over the phone, so please give us a call if you need help. 813-838-8794. Or send us an email today.